Client help - Design retainer help
What a retainer includes, who it suits, and how to get changes done.
Common questions
What is a design retainer?
An ongoing arrangement that gives you regular access to Grid Media’s design team for website updates and graphic design, without commissioning a new one-off project every time you need something.
What kind of work is covered under a retainer?
Ongoing website updates and new graphic design work, such as sponsorship materials, campaign graphics, and livery adaptations, depending on the package agreed.
Who are design retainers suited to?
Teams, drivers, and suppliers who need regular design or website support across a season rather than a single project, and want a consistent design partner they don’t have to re-brief each time.
What is a design retainer?
A design retainer is a monthly arrangement where you get an agreed amount of our design time each month for ongoing updates, graphics, and small improvements — without raising a new quote every time. It suits teams and drivers who need regular changes through a season.
What is a staging site?
A staging site is a private copy of your website where we build and test changes before they go live. It means visitors only ever see the finished version, never work in progress.
Who do I contact if something breaks?
Email us or use the contact page. For anything urgent affecting a live site, say so in the subject line and we will prioritise it. Clients on hosting or a retainer get priority support.
Glossary
The terms that come up most on this topic, in plain English.
- Design retainer
- A monthly agreement giving you a set amount of design time for ongoing updates and graphics, without a new quote each time.
- Staging site
- A private copy of your website used to build and test changes before they are published to the live site.